Cookie Policy

Last Updated: January 26, 2025

1. Introduction

This Cookie Policy explains how Truuly, Inc. ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our Service. This policy should be read in conjunction with our Privacy Policy.

By continuing to browse or use our Service, you agree to our use of cookies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings accordingly or refrain from using our Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device and remember information about your visit.

Similar technologies include web beacons, pixels, and local storage. Throughout this policy, we use the term "cookies" to refer to cookies and all such similar technologies.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Service. They enable core functionality such as security, network management, and accessibility. Without these cookies, the Service cannot function properly.

  • Authentication cookies: Remember your login status and keep you signed in
  • Security cookies: Protect your account from fraudulent activity and secure the Service
  • Load balancing cookies: Distribute traffic across our servers for optimal performance

Legal basis: These cookies are necessary for the performance of our contract with you (GDPR Article 6(1)(b)). You cannot opt out of these cookies.

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some or all of these features may not function properly.

  • Preference cookies: Remember your settings and preferences (language, theme, etc.)
  • Feature cookies: Enable specific features like saving your work or remembering form inputs
  • UI customization cookies: Remember your layout preferences and customizations

Legal basis: Your consent (GDPR Article 6(1)(a)). You can manage these cookies through your cookie preferences.

3.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the Service and user experience.

  • Analytics cookies: Track pages visited, time spent, and user journeys
  • Performance cookies: Monitor Service performance and identify technical issues
  • A/B testing cookies: Test different versions of features to improve user experience

We use services like Google Analytics to collect this information. These services may set their own cookies.

Legal basis: Your consent (GDPR Article 6(1)(a)). You can opt out of these cookies through your cookie preferences.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

  • Targeting cookies: Track your browsing habits to show relevant ads
  • Retargeting cookies: Show you ads on other websites based on your visit to our Service
  • Social media cookies: Enable sharing content on social platforms and track engagement

Legal basis: Your consent (GDPR Article 6(1)(a)). You can opt out of these cookies through your cookie preferences.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend you check the third-party websites for more information about how they use cookies.

Third-party services we use that may set cookies include:

  • Google Analytics: Web analytics service to understand user behavior
  • Stripe: Payment processing service for subscription management
  • Supabase: Authentication and database services
  • Vercel: Hosting and content delivery network

5. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate through the Service.

Persistent Cookies: These remain on your device for a set period (ranging from a few days to several years) or until you delete them. They are used to remember your preferences and provide a personalized experience across multiple sessions.

6. How to Manage Cookies

6.1 Cookie Consent Manager

When you first visit our Service, you will see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies when you close your browser
  • Accept or reject cookies on a case-by-case basis

Please note that if you block or delete cookies, some features of our Service may not work properly and your experience may be affected.

Instructions for managing cookies in common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

6.3 Opt-Out Tools

You can opt out of specific types of cookies using these tools:

  • Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Advertising cookies: Visit the Network Advertising Initiative opt-out page or Digital Advertising Alliance opt-out page

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no common understanding of how to interpret DNT signals, our Service does not currently respond to DNT signals. We will continue to monitor developments in DNT technology and may implement it in the future.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, our operations, or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us at:

Email: privacy@truuly.com
Address: Truuly, Inc., 123 Main Street, Wilmington, DE 19801